Receptionist- Quirindi Veterinary Clinic

We are on the hunt for our next superstar customer-focused receptionist to look after our clients so we can look after their pets!

About Us:

Quirindi Veterinary Surgery is part of Apiam Animal Health, providing veterinary services to country communities. At Apiam Animal Health we are committed to enriching the lives of animals, people and the communities where we live. We strive to deliver excellence and our vision is healthy animals and happy people.

Located in Quirindi, in the New England region of NSW, we are a mixed animal veterinary practice that offers a high level of veterinary care for all animals big and small! We provide services for horses, cattle, dogs and cats in Quirindi, Tamworth, Murrurundi and Nundle and the wider Liverpool Plains area.

Quirindi is located in a beautiful rural area close to the large regional centre of Tamworth. Quirindi has a great community with local amenities and essential services as well as a vibrant local culture of events and festivals throughout the year.

About the position:

• Part time- covering shifts on a Monday, Tuesday and Thursday
• Providing outstanding customer service over the phone and face-to-face.  
• Welcoming clients and their pets to the clinic.  
• Managing appointments for clinical staff.  
• Liaising with vets and vet nurses to ensure efficient daily scheduling.  
• Processing invoices and payments.  
• Ensuring a neat and tidy presentation of the reception and waiting areas.  

About you:

• Minimum 2 years’ experience in a customer service role is essential. 
• Vet clinic or animal care industry knowledge is advantageous but not essential- having an affinity for animals and their care and welfare is most important.
• Must genuinely love helping clients, have strong communication and interpersonal skills and have a mature approach for tricky conversations! 
• Ability to multi-task with excellent time management skills and attention to detail.  
• Computer, eftpos and banking skills required 
• Ability to work independently as well as effectively contributing to a team environment.
• A positive approach to work and being part of a great team.  

Perks and Benefits: 

• Generous clinic discounts for your own fur babies.
• Access paid Volunteer Leave, extra Parental Leave and Apiam Wellness Day – extra day of annual leave!
• Discounts from various retail, travel, fitness and health providers (including Kmart and Woolworths!)
• Everyone on our team is highly valued we take pride in having a positive and friendly clinic culture.  
• Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program (free and confidential counselling sessions for you or your immediate family).
• Opportunities for further career development within an industry leading organisation.  

If this opportunity excites you and you would like to be part of a progressive team apply now with your resume and cover letter! 

APPLY HERE

Or contact recruitment@apiam.com.au if you have any questions.