Clinic Coordinator- Victorian Equine Group

We have an exciting opportunity for a Clinic Coordinator (practice manager) to join our clinic in Bendigo on a full-time basis. We would love for you to join our team! Bendigo has a lot to offer – it’s a vibrant contemporary regional city with all the things a bigger city has to offer – while still maintaining a great country feel. And it’s only 90 minutes from Melbourne!

About us:          

• Victorian Equine Group (VEG) is very well-regarded, long-established specialist equine first opinion and referral hospital. We operate the Bendigo Equine Hospital, from which this position is based. The practice also runs at several locations remote to the hospital with vets based in Nagambie, Kyabram and Lancefield.
• VEG has a busy and exciting caseload ranging from racehorses and commercial breeders to backyard ponies and everything in-between.
• VEG is one of the expanding Apiam Animal Health group of regional and rural clinics that are committed to enriching the lives of animals, people, and communities.
• As part of Apiam Animal Health, Australia’s largest rural and regional mixed and production animal veterinary group, we offer considerable opportunities for training, personal development and career progression.

About the position:

This is a permanent position of approximately 38hrs a week.

The Clinic Coordinator is responsible for providing high level leadership to achieve the operational and financial objectives of the clinic.

• This position works in partnership with the Clinical Leads to develop and mentor team members to achieve high performance as well as implementing operational systems and procedures to optimise efficiency and patient care
• The Clinic Coordinator is also responsible for fostering a safe and collaborative workplace culture that encourages team members to develop and enhance their skills
• Effectively manage employee relations issues including workplace conflict
• Effectively manage client relationships
• Day to day management of the hospital site, equipment and fleet
• Responsibility for overseeing debtors and our accounts system

About you:

• Candidates already working within the equine industry are encouraged to apply. However, we are also welcoming applications from people outside the industry with a bachelor’s degree in business or similar degree or qualification.
• Minimum 5 years’ experience in team management, rostering and customer service.
• Practice management, business management or HR experience is advantageous
• A demonstrated track record of experience in leading and motivating teams is essential.
• Competent computer skills and user of MS Office programs and databases.

Key selection criteria:

• Demonstrate effective coaching and mentoring skills to drive individual and team effectiveness.
• Possess strong commercial and business acumen with the ability to interpret financial information.
• Ability to solve problems with varying complexity in a timely and appropriate manner.
• Work collaboratively within and across teams and sites to deliver value.
• Excellent leadership skills and passion for driving teams.

Why you should apply:

• Above award salary, dependent on experience
• Opportunity for career progression within an industry leading organisation.
• Discounts from various retail, travel, fitness and health providers.
• Work Laptop and mobile provided.
• Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program. 

About how to apply:  

If we sound like a clinic you would like to be a part of then please reach out! Apply with your resume and a one page cover letter outlining your skills and how they could be used to help manage our awesome team at VEG.

APPLY HERE

or for more information please email recruitment@apiam.com.au