Telemedicine now live at all Apiam Fur Life Vet clinics

Pet owners can now have initial consultations with their vet on their smartphone or tablet using video technology.
One of Australia’s largest veterinary service providers, Apiam Animal Health, has rolled out its telemedicine service across 21 sites around the country.

MEDIA RELEASE

23 April 2020

Apiam Animal Health offers online pet consultation

Pet owners can now have initial consultations with their vet on their smartphone or tablet using video technology.

One of Australia’s largest veterinary service providers, Apiam Animal Health, has rolled out its telemedicine service across 21 sites around the country.

Apiam Managing Director Dr Chris Richards said the company had taken its existing practice management software RxWorks and combined it with scheduling platform Vetstoria to create a complete online booking and consultation service.

“Similar to what is provided through telehealth services now provided by GPs, we are providing pet owners with a service they can use from the convenience of their home,” he said.

For people in isolation or who don’t want direct contact it is ideal, allowing them to get initial health advice for their pet. As many of the Apiam clinics and hospitals are in regional areas it saves consumers having to travel hundreds of kilometres in many cases.

“Additionally, we are now providing a drop off and pick up service for those people in high-risk groups as another option to avoid human contact.”

The new technology enables pet owners to book the right vet online to ensure they get the best advice from the best qualified vet.

The Apiam clinics that have rolled out the telemedicine service are:

Victoria: Echuca, Maffra, Sale, Warrnambool, Terang, Barham, Cohuna, Kerang, Kyabram, Hamilton, Warragul and two in Bendigo
Tasmania: Scottsdale and Smithton
Queensland: Gympie, Bell and Tin Can Bay
NSW: Dubbo, Quirindi, Finley, Deniliquin.

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